Privacy & Security Policy

Effective Date: July 1, 2025

CrossExamined.org is committed to protecting your privacy and the security of your personal information. This Privacy & Security Policy explains what information we collect, how we collect it, how we use it, and your rights regarding your data when you interact with our website, services, and platforms.

This Privacy Policy applies to all users of www.CrossExamined.org and any associated services or digital properties (the “Site”). By using the Site, you consent to the practices described in this Policy.

WHAT INFORMATION WE COLLECT

We collect the following types of information:

Contact details (name, email, phone number, billing/shipping address)
Payment information (processed securely via third-party providers)
Account details (username, password if applicable)
Purchase and donation history
Communications and interactions (emails, customer service chats, survey responses)
Technical usage data (IP address, browser type, device ID, cookies, usage patterns)
Marketing preferences and engagement metrics
User-generated content (comments, messages, or responses on public forums)

HOW WE COLLECT INFORMATION

We collect your information when you:

Purchase a product or course, or make a donation
Create or manage a user account
Subscribe to our email updates or newsletters
Register for events, webinars, or contests
Interact with our content or ads on social media platforms
Contact us directly via phone, email, or web form
Use the Site or our mobile features, which may collect data via cookies, pixels, or analytics tools

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes to serve you:

Process transactions, orders, donations, and deliver digital or physical products
Provide customer support and respond to inquiries
Administer events, promotions, and courses

To Improve Our Services:

Analyze how users interact with our Site and content
Personalize your experience and offer relevant recommendations
Test and develop new features or campaigns

To Communicate With You:

Send email updates, announcements, promotions, or ministry updates
Notify you of new content, courses, or changes to your account

For Legal & Security Purposes:

Comply with applicable laws and regulations
Detect and prevent fraud or misuse
Protect the security of our systems and user data

HOW WE PROTECT YOUR INFORMATION

We implement appropriate technical and organizational measures to safeguard your personal information. These include:

Secure socket layer (SSL/TLS) encryption
PCI-compliant payment processing via trusted third-party providers (e.g., Stripe, PayPal)
Secure server environments and restricted access to sensitive data
Regular security audits and updates
While no system is completely secure, we strive to use best practices to protect your data. We also encourage you to use strong, unique passwords and log out of shared devices.

HOW WE SHARE YOUR INFORMATION

We never sell or rent your personal information. We may share your data with:

Service providers who support our operations (e.g., payment processors, shipping vendors, email platforms)
CrossExamined.org affiliates such as Online Christian Courses and Impact Apologetics for aligned ministry purposes
Legal authorities when required to comply with laws, court orders, or legal investigations
In the event of a business transfer, such as a merger, acquisition, or asset sale
Third-party providers are only given the minimum information necessary and are contractually obligated to protect your data and use it solely to provide agreed services.

YOUR CHOICES

Email Preferences:

You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in our emails.
Cookies: Most browsers allow you to manage cookies through settings. Disabling cookies may limit your experience on our Site.
Access and Correction: You may review or update your account information at any time. To request data access or deletion, contact us at privacy@crossexamined.org

CHILDREN’S PRIVACY

CrossExamined.org does not knowingly collect personal information from children under 13. If we discover such data has been collected without verifiable parental consent, we will delete it.

INTERNATIONAL USERS

If you access the Site from outside the United States, you consent to the processing of your information in the U.S. and any data transfers in accordance with applicable privacy regulations.

LINKS TO OTHER SITES

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. Please review their policies before submitting any personal data.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The updated version will be posted with a revised “Effective Date.” Your continued use of the Site indicates your acceptance of the updated policy.

CONTACT US

For any privacy-related questions, requests, or concerns, please contact:

CrossExamined.org
P.O. Box 78956
Charlotte, NC 28271
Email: privacy@crossexamined.org
Phone: 1-800-524-1005